ZENana World LLC is committed to safeguarding your privacy. Contact us at

[email protected] if you have any questions or problems regarding the use of your Personal

Data and we will gladly assist you.

By using this site or/and our services, you consent to the Processing of your Personal Data as

described in this Privacy Policy.

This Privacy Policy is a part of our Terms and Conditions; by agreeing to Terms and Conditions

you also agree to this Policy. In the event of collision of terms used in Terms and Conditions and

Privacy Policy, the latter shall prevail.

Definitions

Personal Data – any information relating to an identified or identifiable natural person.

Processing – any operation or set of operations which is performed on Personal Data or on sets

of Personal Data.

Data subject - a natural person whose Personal Data is being Processed.

Child - a natural person under 18 years of age.

We/us (either capitalized or not) – ZENana World LLC; affiliates

Data Protection Principles

We promise to follow the following data protection principles:

Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always

consider your rights before Processing Personal Data. We will provide you information regarding

Processing upon request.

Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal

Data was gathered.

Processing is done with minimal data. We only gather and Process the minimal amount of

Personal Data required for any purpose.

Processing is limited with a time period. We will not store your personal data for longer than

needed.

We will do our best to ensure the accuracy of data.

We will do our best to ensure the integrity and confidentiality of data.

Data Subject's rights

The Data Subject has the following rights:

Right to information – meaning you have to right to know whether your Personal Data is being

processed; what data is gathered, from where it is obtained and why and by whom it is

processed.

Right to access – meaning you have the right to access the data collected from/about you. This

includes your right to request and obtain a copy of your Personal Data gathered.

Right to rectification – meaning you have the right to request rectification or erasure of your

Personal Data that is inaccurate or incomplete.

Right to erasure – meaning in certain circumstances you can request for your Personal Data to

be erased from our records.

Right to restrict processing – meaning where certain conditions apply, you have the right to

restrict the Processing of your Personal Data.

Right to object to processing – meaning in certain cases you have the right to object to

Processing of your Personal Data, for example in the case of direct marketing.

Right to object to automated Processing – meaning you have the right to object to automated

Processing, including profiling; and not to be subject to a decision based solely on automated

Processing. This right you can exercise whenever there is an outcome of the profiling that

produces legal effects concerning or significantly affecting you.

Right to data portability – you have the right to obtain your Personal Data in a machine-readable

format or if it is feasible, as a direct transfer from one Processor to another.

Right to lodge a complaint – in the event that we refuse your request under the Rights of

Access, we will provide you with a reason as to why. If you are not satisfied with the way your

request has been handled please contact us.

Right for the help of supervisory authority – meaning you have the right for the help of a

supervisory authority and the right for other legal remedies such as claiming damages.

Right to withdraw consent – you have the right withdraw any given consent for Processing of

your Personal Data.

Data we gather

Information you have provided us with:

This might be your e-mail address, name, billing address, home address, phone number, etc – mainly

information that is necessary for delivering you a product/service or to enhance your customer

experience with us. We save the information you provide us with in order for you to comment or

perform other activities on the website. This information includes, for example, your name and

e-mail address.

Information automatically collected about you

This includes information that is automatically stored by cookies and other session tools. For

example, your shopping cart information, your IP address, your shopping history (if there is any)

etc. This information is used to improve your customer experience. When you use our services

or look at the contents of our website, your activities may be logged.

Information from our partners

We gather information from our trusted partners with confirmation that they have legal grounds

to share that information with us. This is either information you have provided them directly with

or that they have gathered about you on other legal grounds.

Publicly available information

We might gather information about you that is publicly available.

How we use your Personal Data

We use your Personal Data in order to:

provide our service to you. This includes for example registering your account; providing you

with other products and services that you have requested; providing you with promotional items

at your request and communicating with you in relation to those products and services;

communicating and interacting with you; and notifying you of changes to any services.

enhance your customer experience;

fulfil an obligation under law or contract;

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your

Personal Data for the following purposes:

to identify you;

to provide you a service or to send/offer you a product;

to communicate either for sales or invoicing;

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

to send you personalized offers* (from us and/or our carefully selected partners);

to administer and analyse our client base (purchasing behaviour and history) in order to improve

the quality, variety, and availability of products/ services offered/provided;

to conduct questionnaires concerning client satisfaction;

As long as you have not informed us otherwise, we consider offering you products/services that

are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.

With your consent we Process your Personal Data for the following purposes:

to send you newsletters and campaign offers (from us and/or our carefully selected partners);

for other purposes we have asked your consent for;

We Process your Personal Data in order to fulfil obligation rising from law and/or use your

Personal Data for options provided by law. We reserve the right to anonymise Personal Data

gathered and to use any such data. We will use data outside the scope of this Policy only when

it is anonymised. We save your billing information and other information gathered about you for

as long as needed for accounting purposes or other obligations deriving from law.

We might process your Personal Data for additional purposes that are not mentioned here, but

are compatible with the original purpose for which the data was gathered. To do this, we will

ensure that:

the link between purposes, context and nature of Personal Data is suitable for further

Processing;

the further Processing would not harm your interests and

there would be appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

Who else can access your Personal Data

We do not share your Personal Data with strangers. Personal Data about you is in some cases

provided to our trusted partners in order to either make providing the service to you possible or

to enhance your customer experience.

We only work with Processing partners who are able to ensure adequate level of protection to

your Personal Data. We disclose your Personal Data to third parties or public officials when we

are legally obliged to do so. We might disclose your Personal Data to third parties if you have

consented to it or if there are other legal grounds for it.

How we secure your data

We do our best to keep your Personal Data safe. We use safe protocols for communication and

transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable.

We monitor our systems for possible vulnerabilities and attacks.

Even though we try our best we can not guarantee the security of information. However, we

promise to notify suitable authorities of data breaches. We will also notify you if there is a threat

to your rights or interests. We will do everything we reasonably can to prevent security breaches

and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret.

Children

We do not intend to collect or knowingly collect information from children. We do not target

children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyse customer behaviour, administer the

website, track users' movements, and to collect information about users. This is done in order to

personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to

help make sites work. Only we can access the cookies created by our website. You can control

your cookies at the browser level. Choosing to disable cookies may hinder your use of certain

functions.

We use cookies for the following purposes:

Necessary cookies – these cookies are required for you to be able to use some important

features on our website, such as logging in. These cookies don't collect any personal

information.

Functionality cookies – these cookies provide functionality that makes using our service more

convenient and makes providing more personalised features possible. For example, they might

remember your name and e-mail in comment forms so you don't have to re-enter this

information next time when commenting.

Analytics cookies - these cookies are used to track the use and performance of our website and

services

Advertising cookies - these cookies are used to deliver advertisements that are relevant to you

and to your interests. In addition, they are used to limit the number of times you see an

advertisement. They are usually placed to the website by advertising networks with the website

operator’s permission. These cookies remember that you have visited a website and this

information is shared with other organisations such as advertisers. Often targeting or advertising

cookies will be linked to site functionality provided by the other organisation.

You can remove cookies stored in your computer via your browser settings. Alternatively, you

can control some 3rd party cookies by using a privacy enhancement platform such as

optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit

allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy

which you can review here. If you'd like to opt out of tracking by Google Analytics, visit the

Google Analytics opt-out page.

Contact Information

ZENana World LLC

Email: [email protected]

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.

Last modification was made March 06, 2022.